TAKEMOTO OIL & FAT Co.,Ltd.

Privacy Policy PRIVACY POLICY

Site Policy

Please read the following contents carefully regarding the browsing and use of the website (hereinafter referred to as "Our Website") provided by TAKEMOTO OIL & FAT CO.,LTD. (hereinafter referred to as the "Company").

Disclaimer

Although every effort has been made to ensure the accuracy of the information posted on Our Website, the Company shall not be liable for any trouble, loss, or damage arising from the use of Our Website or the information posted on it. In addition, the posting of information may be discontinued, or posted information may be changed without prior notice. However, the Company assumes no responsibility for any trouble, loss, or damage arising from these cases whatsoever.

Copyright and Trademark Rights

The rights to all trademarks, logos, and trade names on Our Website shall belong to the Company or respective right holders.
Unless permitted by the Trademark Act or other laws, unauthorized use is prohibited.

Handling of Personal Information

Personal information and user information shall be handled appropriately in accordance with the Privacy Policy separately stipulated by the Company.

Links to External Sites

Regarding links from Our Website, the linked websites are managed by the respective operators, and we do not guarantee their contents. In addition, we are not responsible for any trouble or damage that may occur when using the websites.

Links

If you wish to link to this page, please contact the Company. However, we do not allow direct links to the images or the terminal files.

Governing Law

Unless otherwise specified, the use of Our Website and the interpretation and application of the Site Policy shall be governed by the laws of Japan.
Unless otherwise specified, the Nagoya District Court shall have exclusive jurisdiction as the court of first instance for all disputes related to Our Website.

Privacy Policy

Management of Personal Information

TAKEMOTO OIL & FAT CO.,LTD. (hereinafter referred to as the "Company") recognizes the importance of personal information, and shall comply with laws and regulations concerning personal information, commit to manage and protect it, and make every effort to provide a website that customers can use with peace of mind. In addition, the following measures are taken to ensure the safety control of the personal information we hold.

Formation of Basic Policy

In order to ensure the proper handling of personal information, we have established a basic policy regarding compliance with relevant laws, regulations, guidelines, etc. and contact, etc. for inquiries from customers and related parties.

Establishment of Rules Pertaining to the Handling of Personal Information

We have formed rules for handling personal data including handling methods, responsible persons/person in charge, and their duties in each stage of the acquisition, use, storage, provision, deletion or disposal, etc. of personal information.

Organizational Safety Control Measures

We have assigned a person responsible for handling personal data, made clear the range of employees handling personal data and the data handled by the employees, and have established a system for reporting violations or signs of violations of the laws and regulations to the person responsible for handling personal data.

Personnel Safety Control Measures

We regularly train employees on matters to be aware of regarding the handling of personal data.

Physical Safety Control Measures

Measures are in place in areas where personal data is handled in order to prevent unauthorized persons from viewing the data and to restrict admission by people other than the employees handling the data. We have also implemented measures to ensure that only the persons authorized to handle the personal data may access the personal data.

Technical Safety Control Measures

Access control is implemented to limit the range of persons in charge and personal information databases, etc. to be handled.

Understanding the External Environment

Customers' personal data is stored in Japan.

Use of Cookies, etc.

The Company collects certain information using cookies in order to analyze access and usage on Our Website, distribute advertisements, and improve the convenience of the website.
It is not possible to identify customer’s personal information from the cookie information.
Customers can refuse the use of cookies by selecting the appropriate settings in their browser. However, if the customer refuses to use them, some functions such as personal settings may not function properly.

Use of Google Analytics

Our Website uses Google Analytics to collect information for marketing and promotional purposes, analyze usage of the website statistically, perform maintenance, solve problems, etc. Google Analytics uses cookies to collect customers’ information, but does not collect information that can be used to identify individuals. Customers’ information collected by Google Analytics through the use of cookies is managed by Google in accordance with Google's Privacy Policy.
If the customer refuses to have their information collected by Google Analytics on Our Website, the customer can stop the collection of information by using the Google Analytics opt-out add-on in the page below from Google.

・ Google Analytics opt-out add-on https://tools.google.com/dlpage/gaoptout?hl=ja

Please refer to the website for an explanation on how Google Analytics collects information and for Google's Privacy Policy. The Company shall not be liable for any damage caused by the use of the Google Analytics service.

Outsourcing of Handling of Personal Information

In order to provide better services to our customers, the Company may provide personal information when outsourcing all or part of the handling of personal information to the extent necessary to achieve the purpose of use. In those cases, we shall select subcontractors (hereinafter referred to as the "Subcontractor”) that handle personal information properly and shall stipulate the necessary matters to prevent leaking, etc. of customer’s personal information including managing personal information, maintaining confidentiality, and prohibiting the provision of personal information to other parties, and have it manage appropriately.

Disclosure of Personal Information

We shall appropriately manage customers' personal information and shall not disclose or provide it to third parties other than Subcontractors without the customer’s consent. However, we may disclose or provide personal information without customers' consent if required to disclose it by law or by the courts, the police, or a similar public agency.

Use of Personal Information

Personal information will be used for the following purposes in accordance with their types.

Types of Personal Information Purpose of Use
Customers' Personal Information Concerning Mail Order
  • Receiving and ordering of products and services, shipping, settlement, correspondence, and implementation of after-sales services/li>
  • Analysis, etc. for the development and provision of better products and services in the Company's food and cosmetics businesses
  • Invitations, proposals, questionnaire requests, etc. for products, services, events, etc. from the Company and its business partners
Personal Information Concerning Applicants, etc. for Giveaway Campaigns and Questionnaires
  • Delivery and provision of lottery, prizes, samples, etc.
  • Improving products and services related to questionnaires, etc.
  • Invitations, proposals, questionnaire requests, etc. for products, services, events, etc. from the Company and its business partners
  • Analysis, etc. for the development and provision of better products and services in the Company's food and cosmetics businesses
Personal Information Concerning Persons Who Have Made Requests for Inquiries and Consultations, etc.
  • Appropriate responses to inquiries and consultations
  • Requests to cooperate with satisfaction questionnaires regarding the aforementioned consultations
  • Analysis, etc. for the development and provision of better products and services in the Company's food and cosmetics businesses
  • Requests to introduce the aforementioned products and services and for cooperation with questionnaires
Personal Information Concerning Persons Who Have Made Requests for Disclosure, Complaints, etc. Regarding Personal Information
  • Investigation for the purpose of responding to claims and complaints
  • Confirmation of persons or their agents
  • Sending responses and communicating as necessary
Personal Information Concerning Shareholders
  • Exercise of rights and performance of obligations under the Companies Act
  • Sending and communicating year-end reports and other deliverables
  • Shareholder management, such as the preparation of shareholder data in accordance with prescribed standards based on various laws and regulations
  • Execution of duties related to the preparation and submission of payment records
Personal Information Concerning Employees and Officers of Business Partners
  • Provision of information on the proper use, quality, safety, etc. of products and services
  • Introducing, sending, and providing new products and services in the Company's food, cosmetics, and chemicals businesses, and promotion of the sales of these products and services
  • Performance of obligations and exercise of rights concerning transactions
  • Collection and communication of information necessary for the business
Personal Information Concerning Researchers, Scholars, etc. Who Have Cooperated with Our Company’s Research and Development
  • Development of better products and services in the Company's food, cosmetics, and chemicals businesses, and investigation and research related to them
  • Collection and communication of information necessary for business
Personal Information Concerning Public Officials, Such as Those in Charge in Supervisory Authorities
  • Obtaining necessary permits and approvals
  • Reports on accidents and product recovery, etc.
  • Collection and communication of information necessary for business, and consultations regarding it
Personal Information Concerning Participants, Members, etc. of Organizations to Which The Company Is Associated
  • Collection and communication of information necessary for business
Personal Information Concerning Neighboring Residents of Our Company’s Facilities
  • Emergency or other necessary communications
Personal Information Concerning Persons Caught by Security Cameras in the Company’s Facilities
  • Preventing crime and maintaining safety in the facility
Personal Information Concerning Employment Applicants
  • Recruitment screening
  • Management of new graduates with provisional job offers
  • Spread of information for PR of employment information
  • Consideration of more effective hiring practices
Personal Information Concerning Retirees
  • Payment of retirement pension, etc.
  • Communication necessary for business, such as invitation for alumni meetings
  • Provision of information on the Company, etc.

Disclosure, Correction, Deletion, etc. of Personal Information

Customers can request to have their personal information disclosed, corrected, or deleted, or to have its use discontinued, using the Contact for Handling of Personal Information web page below.
Requests may be made in writing, by e-mail, or by telephone.
When making a request in writing or by e-mail, please be sure to include your address, name, and telephone number. In addition, if you request by e-mail, and your e-mails are filtered, please change your settings so that you can receive e-mails from "tkc.takemoto.co.jp".
When we receive a request, we will respond as necessary to a reasonable extent after confirming that the request was made by the customer himself/herself.

Contact for Complaints Regarding the Handling of Personal Data

For complaints regarding the handling of personal data, please contact using the Contact for Handling of Personal Information web page below.

Contact for Handling of Personal Information (general contact point regarding items other than sesame oil and cosmetics)
* Please see below for contact information regarding sesame oil and cosmetics

Address: 443-8611
TAKEMOTO OIL & FAT CO.,LTD., Minatomachi 2-5, Gamagori-shi, Aichi, Japan
Personnel & Welfare Group, General Affairs Department
Person in charge of Contact for Handling of Personal Information
E-mail:info@tkc.takemoto.co.jp
TEL:0533-68-2111 (Business hours: Weekdays 9:00-12:00, 13:00-17:00 excluding company holidays)

Contact for Handling of Personal Information (Contact for Sesame Oil)

Address: 443-0036
TAKEMOTO OIL & FAT CO.,LTD., Hamacho 11, Gamagori-shi, Aichi, Japan
Sales Promotion Group, Sales Management Department, Business Division 1
Person in charge of Contact for Handling of Personal Information
E-mail:info@tkc.takemoto.co.jp
TEL:0533-68-2116 (Business hours: Weekdays 9:00-12:00, 13:00-17:00, excluding company holidays)

Contact for Handling of Personal Information (Contact for Cosmetics)

Address: 443-8611
TAKEMOTO OIL & FAT CO.,LTD., Minatomachi 2-5, Gamagori-shi, Aichi, Japan
Person in charge of Cosmetics, Business Division 5
Person in charge of Contact for Handling of Personal Information
E-mail:info@tkc.takemoto.co.jp
TEL:0533-68-1520 (Business hours: Weekdays 9:00-12:00, 13:00-17:00, excluding company holidays)